Contact and Company details. Rippleworx, Inc. is a Delaware corporation with its headquarters at 1102 Towne Creek Place, Huntsville, AL 35806. You may contact us at the following address: 1102 Towne Creek Place, Huntsville, AL 35806.
support@rippleworx.com
Rippleworx, Inc. and its wholly owned subsidiary Droplet LLC (in this policy, we refer to Ripple Worx, Inc. and Droplet LLC together as “Rippleworx”) comply with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerlandto the United States. Rippleworx has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/
Our contractual obligations to our customers are via Rippleworx, Inc.
Rippleworx takes your privacy seriously. Therefore, we comply with the Privacy Shield Principles with regard to the collection, storage, transfer, use, and other processing of all personal data transferred from Switzerland, or the United Kingdom, or the European Union, to the United States.
Rippleworx processes customer personal data for the purpose of consulting and support of our applicant and employee management software. Rippleworx accesses personal data at the direction of customers for the purpose of fulfilling its contractual obligations and limits the processing of data to the purpose stipulated in the contract. Therefore, when we receive personal data at the direction of customers from the European Union, the United Kingdom, and Switzerland, we may use such data in order to:
• Provide technical support to fulfill our contractual obligations;
• Evaluate the quality of our services;
• For internaladministrative and analytics purposes; and
• Comply with our legal obligations, policies and procedures.
Rippleworx accesses personal data as defined below:
1. Employee details:
• Personnel Master Data (title, last name, first name, dateof birth, address, email address.
• Personnel data (CV, assessments, interim reports, training, certifications, events, notes, personnel number, entry date).
2. Details of applicants:
• Applicants‘ Master Data (title, last name, first name, date of birth, address, country, profile picture, title, LinkedIn profile)
• Application data (CV, certificates, evaluations, application type contact details, email address,
• Applicant first name•Applicant last name•Date of birth
• Profile picture
• Title
• Application type
• Country
• Address
• Telephone (office), mobile phone
• IP-address
We do not collect special categories of personal data, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield Frameworks.
We may share personal data with affiliates, but only to effectuate the limited purposes stated above.
In case of questions or complaints with regard to the covered data, please contact:
Rippleworx will respond within 45 days of receiving a complaint.
We have committed to cooperate and comply with JAMS with regard to unresolved Privacy Shield complaints regarding personal data transferred from the European Union, the United Kingdom,and Switzerland.
If you have not received a timely or satisfactory response from Rippleworx to your question or complaint, please contact the independent recourse mechanism (at no cost) listed below.
JAMS: https://www.jamsadr.com/eu-us-privacy-shield
If you have any complaints regarding Rippleworx’s compliance with the Privacy Shield, you should first contact us as provided above. If Rippleworx does not resolve your complaint, you may raise your complaint with JAMS. The dispute resolution process shall be conducted in English.
If neither Rippleworx nor our dispute resolution provider resolves your complaint, you may have the possibility to engage in binding arbitration.
Under the Privacy Shield, Rippleworx is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Rippleworx has implemented physical and technical measures to ensure personal information is adequately secured against loss, unauthorized access, use, modification, destruction, disclosure, and other misuse while at rest, in motion, and in process. Personal electronic data is subject to appropriate stringent controls, such as passwords, encryption,access logs, back-ups, etc.
Rippleworx does not disclose personal data to third parties. Liability for the actions of agent processors does not apply since we do not transfer information to third parties and only access personal data at the direction of our customers based on contractual obligations.
Rippleworx will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actualillegal activity.
Rippleworx provides consumers, customers, suppliers and others with confirmation of whether or not Rippleworx is processing personal data relating to them and reasonable access to personal data maintained about them. We also provide a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We may limit or deny access to personal data where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Privacy Shield Principles. Rippleworx can only access personal data at the direction of customers in order to fulfill contractual obligations. If you wish to request access, to limit use, or to limit disclosure, please provide the name of the Rippleworx customer who submitted your data to our services. We will refer your request to that customer and support that customer as needed responding to your request.
Rippleworx does not disclose personal data to third parties and we do not use personal data for purposes incompatible with the purposes for which the information was originally collected. If we ever were to do either of the above activities, we would notify the relevant data subjects with an opportunity to optout of such uses and disclosures. Rippleworx also reserves the right to transfer personal data in the event that we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, Rippleworx will use reasonable efforts to direct the transferee to use personal data in a manner that is consistent with this policy. Following such a sale or transfer, consumers may contact the entity to which Rippleworx transferred their personal data with any inquiries concerning the processing of that information.
We reserve the right to amend or update the terms and conditions of this privacy policy as is consistent with the Privacy Shield Principles. Appropriate notice will be given concerning amendments, either by posting the new policy or, for changes that materially affect the way we handle personal data previously collected, by contacting you directly.
Last Updated: 07/01/2020