Rippleworx Inc. is the data controller of your personal data. When we mention Ripple, we, us or our in this privacy notice, we mean Rippleworx Inc.
This privacy notice tells you how Ripple collects and processes information that may identify you (personal data) when you use our platform.
Our privacy notice was last updated on 15 October 2018. We’re likely to update in the future and we will let you know about any significant changes. Please come back and check from time to time. If you have questions about this privacy notice you can get in touch with us by emailing firstname.lastname@example.org.
We may collect the following information about you:
4.1 The Ripple platform collects name, email address, and optionally phone number about all users. This information is used for authentication purposes within the platform and can be extended for each tenant per the service agreement for said tenant. Any custom fields or data points specified and collected by the tenant are for the tenants own purposes and use and are not disseminated to any third parties without the written consent of said tenant.
4.2 Information that indirectly identifies you. We automatically receive and record information from your device or web browser when you interact with our website, for example your internet protocol (IP) address, mobile device ID, time zone setting, location data, language preference, operating system and platform.
4.3 Location data. The Ripple platform does not collect or store location data pertaining to the user. The platform does attempt to determine the localization settings for each user in order to show the appropriate language, time-zone and date settings.
4.4 Profile data. See 4.1
5.1 We aggregate personal data we collect, such as the number and frequency of your visits to our sites and apps, to produce metrics and statistical information. We may share this data with third parties. The Ripple platform aggregates the tenant specific custom fields and data-points into usable metric and statistical information. This aggregated metric and statistical information is not disseminated to any third parties without the written consent of said tenant
5.2 We do not share aggregated, anonymized, information with any third parties without written consent of said tenant.
5.3 We combine information about you with information about other users to create audience segments of aggregated data, for example, statistical, demographic and usage data. If we combine or connect aggregated data with personal data we treat the combined data as personal data and deal with it in accordance with this privacy notice.[CP1]
6.1 The personal data defined in 4.1 and by each tenant is collected via the Ripple Worx Platform.
6.2 Our platform continuously collects data about the actions of each user on the platform. This information is contained within encrypted log-files and is not easily available for consumption.
The Ripple Worx platform does not use personal data for any other purposes than those written here-in or contained within a tenant’s service agreement.
8.1 We take steps to safeguard your information by putting in place appropriate security measures to prevent personal data from being accidentally lost, used, accessed in an unauthorized way (such as a breach), altered or disclosed.
8.2 Access to personal data is controlled and managed by tenant’s service agreement and the tenant’s platform security configuration. Ripple does not disseminate any tenant personal data to third parties without the written consent of said tenant.
8.3 We do not guarantee or warrant that security measures will prevent data breaches. We have procedures to deal with suspected data breaches. We will notify you and the relevant regulator of any data breach as legally required.
9.1 Personal data, backup and/or log retention policies and schedules are configured platform wide and may be customized to meet tenant and/or legal requirements. This is specified in the tenant’s service agreement.
9.2 We may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely.
Browsers and devices have tools that allow you to disable cookies on sites and apps. If you disable cookies you may not be able to access all the features of our services. We suggest that you keep our essential cookies (described below) active for a better user experience and to help us keep improving and developing our products and services.
10.1 Essential Cookies
Session cookies remember you during your session on our sites and apps they are deleted when you log out of the site and when you close your web browser
Analytics cookies are used by us and by third parties who process data for us for data analytics purposes (for example Google Analytics) so that we can manage and improve the performance and design of our sites and apps and for monitoring, auditing, research and reporting
We may collect the following personal data through essential cookies: a unique ID assigned to your device; IP address; device and browser type; operating system; referring URLs; content viewed or other actions taken on our sites and apps; time and date of those actions; country and language selected.
You have the right to complain about data privacy matters to the relevant data protection regulator in your country of residence. We invite you to raise your concerns with us first, so that we can try to resolve them.
California privacy rights Under California Civil Code sections 1798.83- 1798.84, California residents are entitled to ask for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.