Rippleworx is a people analytics platform that helps gain an accurate understanding of our customers’ talent. Our Services are designed to help enable our customers to track and analyze employee performance and retain top talent. This Privacy Notice describes how Rippleworx (“our,” “we”) collects, uses, and shares personal information via its website, online services, and dashboard and mobile application (collectively, our “Services”). This Notice applies to all information provided, transmitted, or submitted through our Services, and it also describes the choices we offer with respect to such data. We collect information you choose to give us and other information that may be automatically collected from your use of our Services, including from your device. We use that information to operate our business, and for a variety of other purposes set forth below.
This Privacy Notice does not apply to third parties or their services, and we are not responsible for our customers’ or other third parties’ privacy practices. This Privacy Notice does not apply to information that cannot be identified to any individual, household, or their devices. If you are an individual or vendor who provides information to a business that uses our Services, you should refer to that business to understand their privacy practices.
Information We Collect
How We Use Information We Collect
How We Use Your Information in the EU
How We Secure Information
How We Share Information
International Data Transfers
What Choices Do I Have?
Your Rights as an EU Resident
Updates to Our Privacy Notice
To provide our Services, we collect data by which you may be personally identified. We may also collect information about the devices and equipment you use to access ourServices, including usage data.
We collect this information from a variety of sources, including:
Information directly from you or your employer. The information we collect from you on our Services may include information that you provide directly to us, including a unique identifier, your name, email address, employee identification number and other business contact information.The information we receive from your employer through the Services may include employment details, work history, performance reviews and indicators, educational background, and communications between you and your employer. If you are a user concerned about what information your employer is providing and their data practices, you should contact your employer and/or refer to their privacy notice to understand how they use your data.
Information we collect through automatic data collection technologies. We may collect data regarding your use of our Services through cookies, web beacons, and other automatically collected information. This data may include your IP address, date and time you access our Services and the pages and content you access during your visit, websites that you link to or from, emails from us that you open, and the links you click on within those emails. We may also collect information from your mobile device or your computer about how you interact with our Services, including IP address, operating system, and browser type. This information helps us address customer support issues, provide you with a personalized experience, prevent fraudulent use of our services, and manage the Services we provide you, including gathering aggregated data about engagement. Cookies are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. Cookies may also be used to personalize your visit by storing your preferences or displaying content based upon what you have viewed through ourServices and other websites. Web beacons or pixel tags connect web pages to web servers and their cookies. We and others may use these and similar technologies on our services and other websites. [Our Services may enable us to track and understand your movement across devices (e.g., website and mobile application).]
Other parties may collect personally identifiable information about your online activities over time and across third-party websites when you use our website or Services. We do not respond to “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities overtime and across third-party websites or online services.
Information we collect from third party sources. We may collect additional information from third-party analytic services who help us better understand our contacts, including advertisers, ad networks and servers, content providers, and application providers. These third parties may provide us information both in connection with our Services and through tools they use to collect information about you when you use ourServices. The information they collect may be associated with your personal information or they may collect information about your online activities overtime. They and we may use this information to provide you with interest-based advertising or other targeted content, and for other purposes (such as to better understand our Services’ audience).
We may use data we collect for a variety of purposes, including the following:
Please note that we may combine the information we gather about you in identifiable form, including information from third parties. We may use this information, for example, to improve and personalize our services, content and advertising.
If you area resident of this EU, this section applies to you. The legal bases for which we collect, use, transfer or disclose your personal information include (i)where we have your consent, (ii) where we need to perform the contract we are about to enter into or have entered into with you, (iii) our legitimate interests; and (iv) where we need to comply with a legal obligation.
Please note that if you choose to withdraw your consent, you may not be able to participate in or benefit from our programs, services and initiatives for which you provided consent.
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data as outlined above. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases above.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
All personal information is maintained according to our information security policy. Your personal information will not be stored for longer than necessary for the purposes for which they were collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or to defend against legal claims.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We will take into account the length of time your personal data is required to:
Please note our current policies regarding retention periods:
We may further retain data to defend against legal claims or protect our legal or security interests or those of others, or as permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, personal information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
We are committed to maintaining measures to protect the security of your information. Of course, despite these measures, no network or system is ever entirely secure and we cannot guarantee the security of networks and systems that we operate or that are operated on our behalf.
We currently host our Services in the United States and the European Union for customers located in those jurisdictions and do not transfer personal information between those hosting locations except where it is subject to the standard contractual clauses provided by the European Commission or another permissible method of compliance providing an adequate level of protection.
Please note that our website is hosted in the United States. By interacting with our website and providing personal information to us through it, you are consenting to the transfer of that personal information into the United States.
Update personal information. If you are a business client or employee of our client and you have an account with us, you may update any of your personal information by logging into your account directly.
Marketing communications. You may receive marketing information from Rippleworx, including updates from our blog. You may opt out of receiving marketing emails, by following the unsubscribe link in each email, or by contacting us at firstname.lastname@example.org. Please note that you may continue to receive non-marketing emails from us after you opt-out.
Cookies. You have a number of choices regarding certain cookies. Most web browsers automatically accept cookies, but you may modify your browser’s setting to notify you of cookie placement or decline cookies. If you choose to decline cookies, certain features of our website may not function properly as a result.
[If Rippleworx has any specific cookie or analytic opt out links to offer (restricting third party data use or collection), those can be provided here.]
If you are an EU or UK resident, you have certain rights in respect of the information that we hold about you. Below is a short overview of those rights:
Our platform and service as provided to our business customers enables businesses to analyze their workforces, including through intelligent, automated algorithms that consider sentiments. You have a right not to be subject to decisions based solely on automated decision making, including profiling, which produce legal or similarly significant effects. If you are an EU or UK resident employee of our customer, you should contact your employer if you want to understand their use of our platform or exercise these rights.
You have the right to complain about data privacy matters to the relevant data protection regulator in your country of residence. We invite you to raise your concerns with us first, so that we can try to resolve them.
We may update this Privacy Notice from time to time in order to provide clarification or notice of changes to our practices. If we make changes, we will revise the Effective Date at the top of this Privacy Notice. Changes to this Privacy Notice will be effective once they are posted unless otherwise indicated.