At RippleWorx, we welcome you for who you are, the background you bring, and embrace individuals who get excited about creating positive ripple effects from proactive engagement.
RippleWorx is revolutionizing performance optimization in high-stakes industries like law enforcement, and we're looking for an exceptional Sales Development Representative (SDR/BDR) to join our ranks. As an integral part of our sales cycle, you will generate leads, cultivate relationships, and propel our growth through targeted outbound activities. In this role, your primary focus will be serving the law enforcement market, with an emphasis on our holistic training platform, MAGNUSWorx.
We're seeking a customer-centric and detail-oriented Client Support and VOC Specialist to manage client portfolios, deliver exceptional support, and assist us in leveraging client feedback for continuous improvement. You will play a pivotal role in supporting the implementation and maintenance of VOC program tools, ensuring our CX leaders have timely access to actionable insights to enhance the overall client experience we deliver.
Join us as a SaaS Client Success Manager, where your expertise in client management and SaaS implementation will be instrumental in shaping the client success journey at one of the INC 5000’s fastest-growing U.S. tech companies. In this dynamic role, you'll manage a high-value client portfolio, driving long-term success and retention through strategic relationship building, tailored solutions, and proactive problem-solving.